Privacy Policy
Effective Date: December 15, 2024.
Catalana Spa and Wellness we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website lacatalanaspa.com and interact with our services. By using our Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
(a) Personal Information
- Name
- Email address
- Phone number
- Address
- Payment information (processed securely by third-party providers)
(b) Non-Personal Information
- Browser type and version
- IP address
- Pages visited on our Site
- Time and date of visits
2. How We Use Your Information
We use the collected information to:
- Provide and improve our services
- Process bookings and payments
- Respond to your inquiries
- Send promotional emails and updates (with your consent)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers (e.g., payment processors, email marketing platforms) who help us deliver our services
- Legal authorities when required by law
4. Cookies and Tracking Technologies
Our Site uses cookies to enhance your browsing experience. Cookies help us:
- Analyze website traffic
- Remember your preferences
You can disable cookies in your browser settings, but doing so may limit the functionality of our Site.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any information.
7. Your Privacy Rights
If you are a resident of certain jurisdictions, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications by following the “unsubscribe” link in our emails or contacting us at contact@lacatalanaspa.com.
8. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the “Effective Date” updated. Please review this policy regularly to stay informed about our practices.
10. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us at:
Catalana Spa and Wellness
Email: contact@lacatalanaspa.com
Address: Brownsville, Texas, USA
This Privacy Policy ensures that your personal information is handled responsibly. By using our Site, you consent to the collection and use of your information as described in this policy..